E系列EF系统由于缓存块大小而重新启动

适用场景

• NetApp EF 系列
• NetApp SANtricity OS 11.70.3及更早版本

问题描述

EF系列控制器会随机重新启动、并且可能会发生发生原因 卷故障。

1. 下载 支持包
2. 打开 stateCaptureData 文件
3. 验证是否显示以下错误：

示例：

Log Entry #44 (Core 0) Sep-16-2022 09:25:06 AM ----

PCI SERR Exception
SERR Summary: 0x00000020
SERR Return Status: 0x00000000
SERR Collection Count: 0x2
   PCI-E Root to PLX9797-1  (Unit 1)
   VID 0x8086 DID 0x2030 B100:D0:F0
   Bridge Secondary PCI Status = 0x2000
   PCI-E XP Uncorrectable Status = 0x00000040
   SERR Summary Flags = 0x80000021
   PLX9797-1 Port 0 to Drive11  (Unit 15)
   VID 0x10b5 DID 0x9797 B102:D11:F0
   PCI-E Device Status = 0x000D
   PCI-E AER Uncorrectable Status = 0x00100000
     Header Log 0 = 0x05008001
     Header Log 1 = 0x64000003
     Header Log 2 = 0x71000000
     Header Log 3 = 0xf5b8304c
   PCI-E AER Correctable Status = 0x00008000
   PCIe Link down.
   SERR Summary Flags = 0x80000063
NOTE: Recovered from NVME Link-Down Errors