E系列AutoSupport 消息传送失败、HTTP状态代码为409

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Category:: e-series-santricity-web-services-proxy<a>2008944344</a>

Specialty:: esg

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适用场景

NetApp E 系列
平台：E2800、E5700以及相关EF系列

问题描述

用户通过电子邮件收到每日警报、指示AutoSupport 交付失败：

An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/

E系列web-server-trace-log-B日志文件提供了有关AutoSupport 故障的更多详细信息。AutoSupport 上传失败、 HTTP状态代码为409。

2021-12-06 04:16:00,953 INFO [SMMonitorTask-3145] trace [DuplicateDispatchHandler.java:699] [requestId=0, deviceId=N/A] Found Matching record for 12-05-2021, slot : 17 2021-12-06 04:16:02,056 INFO [SMMonitorTask-3145] trace [ASUPHTTPClient.java:983] [requestId=0, deviceId=N/A] Connecting to HTTPS proxy server: xx.xx.xx.xx:xxx, IP xx.xx.xx.xx 2021- 12-06 04:16:02,058 INFO [SMMonitorTask-3145] trace [ASUPHTTPClient.java:990] [requestId=0, deviceId=N/A] Proxy tunnel to server: support.netapp.com:443 2021-12-06 04:16:02,336 INFO [SMMonitorTask-3145] trace [ASUPHTTPClient.java:1367] [requestId=0, deviceId= N/A] Reading file '/msw_data/data/monitor/supportdata/pending/BUNDLE.Daily.6D039EA000209E97000000005FBD0A 08.AIOMOSTL6SG104. 1638673136367.7z' and writing to output stream 2021-12-06 04:16:04,434 ERROR [SMMonitorTask-3145] trace [ASUPHTTPClient.java:701] [requestId=0, deviceId=N/A]ASUP message upload failed, status code 409 Caller 0 at smmonitor.asup.ASUPHTTPClient. dispatchASUPMessage(ASUPHTTPClient.java:701) Caller 1 at smmonitor.asup.ASUPTask.dispatchAutoSupportBundle(ASUPTask.java: 1720) Caller 2 at smmonitor.asup.ASUPTask.doTaskOperation(ASUPTask.java:1411) Caller 3 at smmonitor.asup.ASUPTask. doTask(ASUPTask.java:1315) Caller 4 at smmonitor.asup.ASUPTask.doTask(ASUPTask.java:44) 2021-12-06 04:16:04,434 ERROR [SMMonitorTask-3145] trace [ASUPTask.java:1731] [requestId=0, deviceId=N/A] Dispatching ASUP Bundle is failed