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由于 NVRAM 电池出现问题,系统无法启动

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aff-series<a>2008874487</a>
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适用场景

  • AFF-A700
  • FAS 9000
  • FAS 2720
  • ONTAP 9
  • 服务处理器 4.6P1

问题描述

  • 由于 NVRAM 电池出现问题,控制器无法启动
  • 在启动过程中会观察到如下消息:
Aug 13 12:50:41 [localhost:nvram.battery.pack.invalid:error]: The incorrect NVRAM battery is installed. Expected part number is 111-02591. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:22 [localhost:monitor.temp.unreadable:error]: The controller temperature (Bat Temp) is not readable.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Temp' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Volt' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Full Cap' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:54 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Charge Curr' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:55 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Initial FCC' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:55 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Dstg Cycles' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:51:55 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Cycle Count' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Temp' unreadable) CRITICAL.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Volt' unreadable) CRITICAL.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Full Cap' unreadable) CRITICAL.
Aug 13 12:52:24 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Curr' unreadable) CRITICAL.
Aug 13 12:52:25 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Initial FCC' unreadable) CRITICAL.
Aug 13 12:52:25 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dstg Cycles' unreadable) CRITICAL.
Aug 13 12:52:25 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Cycle Count' unreadable) CRITICAL.
Aug 13 12:52:27 [localhost:nvram.battery.sensor.unreadable:EMERGENCY]: The NVRAM battery state cannot be determined because the 'Bat Curr' sensor is unreadable. To prevent data loss, the system will shut down in 5 minutes.
Aug 13 12:52:57 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Curr' unreadable) CRITICAL.
  • 重新拔插电池无法解决问题描述问题
  • 重新拔插主板无法解决问题描述问题
  • 将服务处理器固件更新到 4.9 版不会解决问题描述问题

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