跳转到主内容

将磁盘架固件升级到固件0162后、NS224磁盘架故障LED亮起、并且电压传感器状态不适用

Views:
2
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

适用场景

  • AFF A400
  • NS224 NVMe驱动器架

问题描述

  • 将磁盘架固件升级到0162后、磁盘架故障LED亮起、多个电压传感器读数为不适用、但两个PSU均正常:

Channel: 0x
Shelf: 0
SES device path: local access: 0x.0.1.99
Module type: NSM100; monitoring is active
Shelf status: critical condition
SES Configuration, shelf 0:
 logical identifier=0x00a0980000525c26
 vendor identification=NETAPP
 product identification=NS224NSM100
 product revision level=0162
Vendor-specific information:
 Product Serial Number: SHFNCxxxxxxxxxx
Status reads attempted: 46902; failed: 1
Voltage Sensor installed element list: 1, 2, 3, 4; with error: 2, 4
Shelf voltages by element:
  [1] 12.02 Volts  Normal voltage range
  [2] <N/A> sensor condition <N/A>
  [3] 12.01 Volts  Normal voltage range
  [4] <N/A> sensor condition <N/A>

  • STORAGE-FAULT 显示 。


Enclosure Status: critical
Channel: 0x
Shelf: 0
Shelf Type: NS224NSM100
Module Type: NSM100

Enclosure:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,02,00   FAIL

Voltage Sensors:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,04,C6
  2: CRITICAL          02,01,00,00   CRIT UNDER
  3: OK                01,00,04,C2
  4: CRITICAL          02,01,00,00   CRIT UNDER

  • EMS显示传感器2和传感器4位于未知位置:

7/21/2022 09:52:51  Nodename-02      EMERGENCY     ses.status.volError: NS224NSM100 (S/N SHFNCxxxxxxxxxxx) shelf 0 on channel 0x voltage error for Voltage sensor 4: critical status; voltage low critical. This element is on the unknown location.
7/21/2022 09:52:51  Nodename-02      EMERGENCY     ses.status.volError: NS224NSM100 (S/N SHFNCxxxxxxxxxxx) shelf 0 on channel 0x voltage error for Voltage sensor 2: critical status; voltage low critical. This element is on the unknown location.
7/21/2022 06:49:34  Nodename-02      ALERT         monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0x. Check fans, power supplies, disks, and temperature sensors.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.