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Flash Cache NVMe脱机—AutoSupport 消息

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适用场景

  • ONTAP 9
  • callhome.nve.offline：警报

事件摘要

如果直连NVMe模块脱机、则会出现此消息。当某个模块脱机时、它已发生严重故障或不再可靠。无论哪种情况、此卡都无法再正常运行、并已脱机。

验证

主叫事件

HA Group Notification from Node Name (Flash Cache NVMe Offline) ALERT

EMS日志

event log show -severity * -message-name callhome*

Sat Mar 12 13:12:12 +0100 [Node Name: gemini-notif-thread: callhome.nvme.exhausted:alert]: Callhome for Flash Cache NVMe Offline.

命令行

system node run -node <node name> -command sysconfig 

slot 1: Flash Cache NVMe Serial Number: XXXXXXXX Part Number: 119-00329 Hardware Revision: A0 Firmware Version: NA03 Firmware File: X3311_S00005000NVM Model Name: X3311A Capacity: 1024 GB State: failed

解决方法

  • 请联系NetApp技术支持并参考此文章以获得进一步帮助。解决方案 可能需要更换部件。

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