跳转到主内容

"node power show"输出中的"error:the Service Processor on node "node_name" is not reachable"

Views:
4
Visibility:
Public
Votes:
0
Category:
aff-series<a>2009228160</a>
Specialty:
hw
Last Updated:

适用场景

  • BMC
  • service-processor API-service
  • 集群管理LIF不在专用管理端口e0M中

问题描述

  • 发出system node power show""时出错。

示例:

::> system node power show
Node        Status
---------------- -----------
node_name-01   on
Error: The Service Processor on node "node_name-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
node_name-02   -

  • EMS/事件错误消息。

示例:

[node_name-01: servprocd: splog.sp.not.accessible:error]: The SP on the remote node (node_name-02) is not accessible because of The Service Processor on node "node_name-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again..

  • SP-MGMT-MLOG-TXT.GZ AutoSupport部分超时错误。

示例:

[kern_servprocd:info:7038] Thrift: Mon Jul 11 14:43:50 2022 TSocket::open() timed out <Host: 123.123.123.123 Port: 50000>
[kern_servprocd:info:7038] ERR: Servprocd::CLI: system_power_status_worker : TTX ERROR: 1 (open() timed out)

  • system node power show 当连接到节点管理LIF而不是集群管理LIF时、命令有效。
  • storage failover hwassist show 报告活动和运行状况良好的输出
  • 命令 system service-processor api-service show 显示已启用、但使用内部证书。
  • 与节点管理LIF相比、集群管理LIF的IP地址具有不同的子网掩码。

示例:

Cluster1::> net int show -role *mgmt*

       Logical   Status    Network       Current     Current Is
Vserver    Interface  Admin/Oper Address/Mask     Node      Port   Home
----------- ---------- ---------- ------------------ ------------- ------- ----
Cluster1
       cluster_mgmt up/up   10.XXX.XXX.130/23   Node-1     e2a   false
         node1_mgmt up/up      10.XXX.XXX.128/24     Node-1      e2a     true
         node2_mgmt up/up      10.XXX.XXX.139/24     Node-2      e0M     true

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.