跳转到主内容

Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

"node power show"输出中的"error:the Service Processor on node "node_name" is not reachable"

Views:
1
Visibility:
Public
Votes:
0
Category:
aff-series<a>2009228160</a>
Specialty:
hw
Last Updated:

适用场景

  • BMC
  • service-processor api-service
  • 集群管理LIF不在专用管理端口e0M中
  • storage failover hwassist show 活动且运行状况良好
  • system service-processor api-service show 已使用内部证书启用

问题描述

  • 发出"system node power show"时出错。示例:

::> system node power show
Node        Status
---------------- -----------
node_name-01   on
Error: The Service Processor on node "node_name-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again.
node_name-02   -

  • EMS/事件错误消息。示例:

[node_name-01: servprocd: splog.sp.not.accessible:error]: The SP on the remote node (node_name-02) is not accessible because of The Service Processor on node "node_name-02" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again..

  • SP-MGMT-MLOG-TXT.GZ AutoSupport 部分超时错误。示例:

[kern_servprocd:info:7038] Thrift: Mon Jul 11 14:43:50 2022 TSocket::open() timed out <Host: 123.123.123.123 Port: 50000>
[kern_servprocd:info:7038] ERR: Servprocd::CLI: system_power_status_worker : TTX ERROR: 1 (open() timed out)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device