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AFF A250发生崩溃并无法启动、并显示"error:class:0;subclass:20000;Operation:1002"

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Category:
aff-series<a>2009-198913</a>
Specialty:
hw
Last Updated:

适用场景

问题描述

  1. 控制器崩溃、无法启动

Boot Loader version 6.5.3
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2021 NetApp, Inc. All Rights Reserved.
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Resetting BMC from backup FW...
Waiting 30 seconds for BMC to reboot...
KCS cmd(NETFN 0x6, CMD 0x1) failed, ret -2
Copyright(c) 2021 American Megatrends, Inc.
 ERROR: Class:0; Subclass:20000; Operation: 1002

  1. BMC显示的固件版本不正确

cluster::> system node run -node node-2 -command sysconfig -a
 
Service Processor       Status: Online
     Firmware Version:  15.92
     Mgmt MAC Address:   d0:39:ea:XX:XX:XX
     Ethernet Link:    up, 1Gbps
     Using DHCP:      no
 
cluster::> system service-processor image show
                      Is
Node        Type  Image   Status    Current Version
---------------- ----- ------- ----------- ------- --------
Node-1       BMC
            primary installed   true   15.1
Node-2       BMC
            primary installed   true   15.92
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