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如何使用 Cisco 支持创建案例

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Category:
fabric-interconnect-and-management-switches
Specialty:
globalops
Last Updated:

 

适用于

  • 从 NetApp 购买的 Cisco 集群交换机
  • 从 NetApp 购买的 Cisco MetroCluster IP 交换机
  • 从 NetApp 购买的 Cisco Smart Net Total Care ( SNTC )支持合同
  • Cisco.com 帐户( CCOID )已与 Smart Net Total Care 关联 支持合同

问题描述

在向 Cisco 技术支持中心( TAC )提交案例之前,请准备好以下信息:

  • Cisco 帐户配置文件( CCOID )
  • Cisco 设备序列号
  • Cisco 合同 ID (可选)

 

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