设备出现系统崩溃并显示PCI错误NMI：链路关闭

最后更新
另存为PDF

Views:: 157

Visibility:: Public

Votes:: 0

Category:: fas-systems<a>2008755950</a>

Specialty:: hw

Last Updated:

适用场景

FAS80X0
AFF A80X0
AFF A300
AFF A700

问题描述

存储控制器触发 PCI NMI错误并导致系统重新启动。
SP 系统日志显示错误：
- PANIC: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0x5f20),UCorrSrc(0)), RPT(0,3,0):PLX PCIE 8764 switch in slot 6 on Controller, Br[8764](95,4,0) in slot 6: Link down. in process idle: cpu25
- PANIC: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0),UCorrSrc(0x680)), PLX PCIE 8748 switch on Controller, Br[8748](6,16,0): Link down. in process idle on release 8.2.4
  - 根据 sysconfig -PCI 命令输出、确定插槽2中的主板和卡之间的链路已关闭：
    - Br[8748](6,16,0): PLX PCIE 8748 switch on Controller LinkCap(MaxLkSp(3),MaxLkWd(8),ASPM(3),L0(5),L1(0),Port(0)) LinkStatus(LkSp(2),LkWd(4),DLAct), Dv[150e](9,0,0) in slot 2: Intel 1G NIC in slot 2 on Controller LinkCap(MaxLkSp(2),MaxLkWd(4),ASPM(3),L0(6),L1(1),Port(0)) LinkStatus(LkSp(2),LkWd(4),SClk), Dv[150e](9,0,1) in slot 2: Intel 1G NIC in slot 2 on Controller LinkCap(MaxLkSp(2),MaxLkWd(4),ASPM(3),L0(6),L1(1),Port(0)) LinkStatus(LkSp(2),LkWd(4),SClk), Dv[150e](9,0,2) in slot 2: Intel 1G NIC in slot 2 on Controller LinkCap(MaxLkSp(2),MaxLkWd(4),ASPM(3),L0(6),L1(1),Port(0)) LinkStatus(LkSp(2),LkWd(4),SClk), Dv[150e](9,0,3) in slot 2: Intel 1G NIC in slot 2 on Controller LinkCap(MaxLkSp(2),MaxLkWd(4),ASPM(3),L0(6),L1(1),Port(0)) LinkStatus(LkSp(2),LkWd(4),SClk),
  - sysconfig -ac 显示插槽2中卡的详细信息：
    - sysconfig: slot 2 OK: X1049C: PCI-E Quad 10/100/1000 Ethernet 82580(v3.29及更高版本
  - PANIC: PCI Error NMI from device(s):DMI(0,0,0),Br[8c10](0,28,0): Link down. in process idle on release 9.1P11
    - 根据的输出 PCI-HIERARCHY.XML ，确定主板上NIC端口的链路已关闭：
      - Br[8c10](0,28,0): PCI Device 8086:8c10 on Controller LinkCap(MaxLkSp(2),MaxLkWd(4),ASPM(3),L0(3),L1(2),DLAct,Port(1)) LinkStatus(LkSp(2),LkWd(4),SClk,DLAct), 2 Dv[1563](16,0,0): Intel Dual 10G NIC on Controller LinkCap(MaxLkSp(2),MaxLkWd(8),ASPM(2),L0(5),L1(4),Port(0)) LinkStatus(LkSp(2),LkWd(4),SClk), 2 Dv[1563](16,0,1): Intel Dual 10G NIC on Controller LinkCap(MaxLkSp(2),MaxLkWd(8),ASPM(2),L0(5),L1(4),Port(0)) LinkStatus(LkSp(2),LkWd(4),SClk),
  - PANIC: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0),UCorrSrc(0x8010)), RPT(128,2,0):Br[3c04](128,2,0): Link down, ErrSrcID(CorrSrc(0),UCorrSrc(0x8018)), RPT(128,3,0):Br[3c08](128,3,0): Link down. in process idle on release 8.2.5P5 on Wed Jun 1 18:40:17 KST 2022
    - 根据的输出 PCI-HIERARCHY.XML ，确定主板和IOXM之间的链路已关闭
      - Br[3c08](128,3,0): PCI Device 8086:3c08 on Controller LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(0),L0(7),L1(0),Port(0)) LinkStatus(LkSp(3),LkWd(16),SClk,DLAct), Br[8732](145,0,0): PLX PCIE 8732 switch on IO Expansion LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(2),L0(6),L1(0),Port(0)) LinkStatus(LkSp(3),LkWd(16)), Br[8732](146,8,0): PLX PCIE 8732 switch on IO Expansion LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(3),L0(6),L1(0),Port(0)) LinkStatus(LkSp(3),LkWd(16),DLAct), Br[8748](147,0,0): PLX PCIE 8748 switch on IO Expansion LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(2),L0(6),L1(0),Port(0)) LinkStatus(LkSp(3),LkWd(16)), Br[8748](148,8,0): PLX PCIE 8748 switch on IO Expansion LinkCap(MaxLkSp(3),MaxLkWd(8),ASPM(3),L0(5),L1(0),Port(0)) LinkStatus(LkSp(2),LkWd(8),DLAct), Dv[10fb](149,0,0) in slot 9: Intel 10G NIC in slot 9 on IO Expansion LinkCap(MaxLkSp(2),MaxLkWd(8),ASPM(1),L0(4),L1(1),Port(0)) LinkStatus(LkSp(2),LkWd(8),SClk), Dv[10fb](149,0,1) in slot 9: Intel 10G NIC in slot 9 on IO Expansion LinkCap(MaxLkSp(2),MaxLkWd(8),ASPM(1),L0(4),L1(1),Port(0)) LinkStatus(LkSp(2),LkWd(8),SClk),