跳转到主内容

由于"参考时钟故障"、磁盘架模块出现故障错误

Views:
38
Visibility:
Public
Votes:
0
Category:
disk-shelves<a>磁盘架</a><a>IOM</a><a>1008285</a>
Specialty:
hw
Last Updated:

适用场景

产品型号:FAS 和AFF系统

操作系统:ONTAP

磁盘架:DSXXXX

问题描述

磁盘架IOM 硬件故障、原因是:参考时钟故障。

示例:
EMS事件日志:
Wed Apr 20 21:56:35 EDT [Netapp-08: dsa_worker2: ses.status.ModuleError:critical]: DS4486 (S/N SHABC1234000789) shelf 2 on channel 0a SAS expander error for SAS shelf electronics 1: critical status; Reference Clock Failure. This module is on the rear of the shelf at the top center, on shelf module A.
Wed Apr 20 21:56:44 EDT [Netapp-08: statd: monitor.shelf.fault:critical]: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.


此外、您可能会注意到磁盘架上的所有磁盘在ASUP中的storage-expander下显示DIS/CLK。
DIS/CLK =由于扩展器参考时钟错误、PHY已禁用。

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.