跳转到主内容

服务处理器固件更新失败

Views:
29
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
hw
Last Updated:

适用场景

  • ONTAP 9
  • HW

问题描述

本文档介绍了在下载页面上的说明中提供的正常过程失败时更新 SP 固件的一些替代过程。 

尝试更新服务处理器( SP )固件时,会报告以下一个或多个错误:

- [xxx:sp.orftp.failed:warning]: SP communication error, receiver unable to create file.
- [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, Metadata info not present in backup.
- Installing package...grep: /mnt/jffs2_rootfs_backup/install/Metadata: No such file or directory
- [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, error sending file /etc/RLM_FW/root-fs/usr/local/bin/forensics_config.
- [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, Timeout while waiting for rsp type 5.
- [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, error sending checksum to SP.
- Unarchiving package...grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory
- [sp.firmware.update.failed:warning]: SP firmware update failed, unable to find SP firmware description file.
- [xxx:sp.firmware.update.failed:warning]: SP firmware update failed, version does not support existing RLM flash type
- ...

> sp update http://web_server_name/path/sp_fw.tar.gz
  Downloading package...
  Uncompressing package...
  FW package unzip failed.....FAILED
  Cleaning up...
  ERROR : SP FW Update Unsuccessful.

注意:假设已从ONTAP 命令行界面提示符处尝试安装、并且已检查说明中的所有注意消息。如果没有、请确保已尝试执行此操作。 

注意: 请参阅固件兼容性表并下载相应的ONTAP 支持的SP固件版本。使用不受支持的固件版本更新SP可能会导致严重问题。 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device