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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

SP HBT 已停止警报会触发节点重新启动

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Category:
fas-systems
Specialty:
hw
Last Updated:

适用场景

  • FAS8300 , FAS8700
  • AFF A400

问题描述

  • SP HBT 已停止会导致节点重新启动

HA Group Notification (SP HBT STOPPED) ALERT
HA Group Notification (SP HBT MISSED) NOTICE

  • EMS 日志显示 IPMI 超时

Tue Feb 02 07:35:26 -0500 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
Tue Feb 02 07:47:04 -0500 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
Tue Feb 02 07:47:04 -0500 [node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Tue Feb 02 07:58:42 -0500 [node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

  • SKTRACE 日志显示 KCS 错误

2021-02-02T12:24:13Z 51150633355156368    [17:0] IPMI_KCS_ERR:  kcs_start_write: cmd 0x43 nf 0xa state 3 not write
2021-02-02T12:24:13Z 51150633355158704    [17:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa: Failed to start write
2021-02-02T12:24:14Z 51150635326015290    [5:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa retry 1
2021-02-02T12:24:16Z 51150641624866880    [15:0] IPMI_KCS_ERR:  kcs_start_write: cmd 0x43 nf 0xa state 3 not write
2021-02-02T12:24:16Z 51150641624868402    [15:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa: Failed to start write
2021-02-02T12:24:17Z 51150642641019186    [13:0] IPMI_KCS_ERR:  kcs_error: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:17Z 51150643643988838    [2:0] IPMI_KCS_ERR:  kcs_error abort: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:18Z 51150644631633176    [15:0] IPMI_KCS_ERR:  kcs_error cmd 0x43 nf 0xa not idle
2021-02-02T12:24:18Z 51150645623620448    [9:0] IPMI_KCS_ERR:  kcs_error: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:19Z 51150646611276748    [8:0] IPMI_KCS_ERR:  kcs_error abort: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:19Z 51150647612147226    [9:0] IPMI_KCS_ERR:  kcs_error cmd 0x43 nf 0xa not idle
2021-02-02T12:24:19Z 51150647612158278    [9:0] IPMI_KCS_ERR:  kcs_error cmd 0x43 nf 0xa retry exhausted
2021-02-02T12:24:20Z 51150648709514498    [17:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa retry 2

 

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