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由于AFF A400 FAS8300或FAS8700上的SP检测信号停止而导致系统关闭(BMC 13.5及更早版本)

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fas-systems<a>FAS8300</a><a>2008635741</a>
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hw
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适用场景

  • AFF A400/FAS8300 / FAS8700
  • BMC 13.5及更早版本

问题描述

  • SP HBT 已停止会导致节点重新启动

HA Group Notification (SP HBT STOPPED) ALERT
HA Group Notification (SP HBT MISSED) NOTICE

  • EMS 日志显示 IPMI 超时

07:35:26 -0500 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
07:47:04 -0500 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
07:47:04 -0500 [node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
07:58:42 -0500 [node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

  • SKTRACE 日志显示 KCS 错误

2021-02-02T12:24:13Z 51150633355156368    [17:0] IPMI_KCS_ERR:  kcs_start_write: cmd 0x43 nf 0xa state 3 not write
2021-02-02T12:24:13Z 51150633355158704    [17:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa: Failed to start write
2021-02-02T12:24:14Z 51150635326015290    [5:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa retry 1
2021-02-02T12:24:16Z 51150641624866880    [15:0] IPMI_KCS_ERR:  kcs_start_write: cmd 0x43 nf 0xa state 3 not write
2021-02-02T12:24:16Z 51150641624868402    [15:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa: Failed to start write
2021-02-02T12:24:17Z 51150642641019186    [13:0] IPMI_KCS_ERR:  kcs_error: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:17Z 51150643643988838    [2:0] IPMI_KCS_ERR:  kcs_error abort: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:18Z 51150644631633176    [15:0] IPMI_KCS_ERR:  kcs_error cmd 0x43 nf 0xa not idle
2021-02-02T12:24:18Z 51150645623620448    [9:0] IPMI_KCS_ERR:  kcs_error: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:19Z 51150646611276748    [8:0] IPMI_KCS_ERR:  kcs_error abort: cmd 0x43 nf 0xa IBF not 0
2021-02-02T12:24:19Z 51150647612147226    [9:0] IPMI_KCS_ERR:  kcs_error cmd 0x43 nf 0xa not idle
2021-02-02T12:24:19Z 51150647612158278    [9:0] IPMI_KCS_ERR:  kcs_error cmd 0x43 nf 0xa retry exhausted
2021-02-02T12:24:20Z 51150648709514498    [17:0] IPMI_KCS_ERR:  KCS cmd 0x43 nf 0xa retry 2

 

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