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磁盘存储架上报告故障:缺少缆线信息

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Category:
fas-systems
Specialty:
hw
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适用场景

  • ONTAP 9

问题描述

  • EMS-LOG-FILE AutoSupport 部分:
Wed Jun 24 01:00:00 CEST [NETAPP_01: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
  • ENVIRONMENT AutoSupport 部分 缺少缆线信息
Channel: 0b Shelf: 0 SAS cable information by element: [1] Internal connector [2] Vendor: Amphenol Type: MINI-SAS HD passive copper 5m ID: 01 Swaps: 0 Serial number: APF16330153087 Part number: 112-00437 A0 [3] Internal connector [4] Vendor: Type: <N/A><N/A><N/A> ID: 00 Swaps: 0 Serial number: Part number: <==== cable information missing 
  • 重新拔插相应的控制器模块后,问题描述 仍会保留
  • 磁盘架固件为最新版本

 

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