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即使更换了电源,风扇错误也无法解决

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Category:
fas-systems
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hw
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适用于

  • DS224-12
  • ONTAP 9

问题

  • 当出现机架故障时、 AutoSupport 会在两个 HA 节点上的机架 0 冷却单元 4 中将 0 显示为旋转速度。

AutoSupport 中的环境部分示例:

   Cooling Unit installed element list: 1, 2, 3, 4; with error: 4
   Cooling Units by element:
    [1] 7550 RPM
    [2] 7420 RPM
    [3] 7520 RPM
    [4] 0 RPM

EMS 日志示例:

[?] Thu Apr 02 07:08:45 JST [node02: dsa_worker3: ses.status.fanError:EMERGENCY]: DS224-12 (S/N SHFFGXXXXXXXXXX) shelf 0 on channel 0b cooling fan error for Cooling element 4: critical status; fan is off. This module is on the rear of the shelf on the lower right power supply.
[?] Thu Apr 02 07:08:45 JST [node02: dsa_worker3: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED

  • 更换架 0 的电源 2 (包括故障风扇 4 )不能解决问题。

 

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