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更换 CNA 后, FAS9000/AFF-A700 PCI NMI 再次崩溃

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适用场景

  • AFF-A700
  • FAS9000
  • 上述型号必须具有 CNA 卡型号 X91143A
  • ONTAP 9

问题描述

FAS9000 或 AF-A700 系统会触发 PCI NMI 错误并导致系统重新启动

  • 服务处理器( SP )系统日志显示以下错误:

示例:

Panic String: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0x8460),UCorrSrc(0)), RPT(128,2,0):PLX PCIE 8780 switch on Controller, Br[8780](132,12,0): Link down.  in process idle: cpu24 on release 9.6P3 (C)

  • 在 "sysconfig -PCI" 命令输出中,确定主板与插槽 7 中的卡之间的链路已关闭。

示例:

Br[8780](132,12,0): PLX PCIE 8780 switch on Controller
 LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(2),L0(6),L1(2),SurpDn,DLAct,Port(12))
 LinkStatus(LkSp(3),LkWd(16),DLAct),   
        Br[8732](137,0,0) in slot 7: PLX PCIE 8732 switch in slot 7 on Controller
         LinkCap(MaxLkSp(3),MaxLkWd(16),ASPM(2),L0(6),L1(2),Port(0))
         LinkStatus(LkSp(3),LkWd(16)),   

  •  ""sysconfig -ac显示插槽 7 中卡的详细信息。

示例:

sysconfig: slot 1 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 2 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 3 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 4 OK: X91440A: 40G high performance
sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
sysconfig: slot 7 OK: X91143A: QlogicEP8324 Quad-Port 16Gb FC/10GbEPCIe CNA
sysconfig: slot 9 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
sysconfig: slot 10 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 11 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA

  • 插槽中的 CNA 卡将被更换,之后,控制器将再次出现崩溃,并从同一插槽中使用相同的崩溃字符串

 

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