跳转到主内容

FAS/AFF 控制器未启动并出现错误: "Failed to Restage (Copy Flash to NVMem)" (无法重新启动(将闪存复制到 NVMEM )

Views:
54
Visibility:
Public
Votes:
0
Category:
fas-systems<a>NVRAM</a><a>启动</a><a>重新启动</a>
Specialty:
hw
Last Updated:

适用场景

  • AFF A220
  • FAS2720、FAS2750
  • AFF A200
  • FAS2620、FAS2650
  • FAS8200
  • ONTAP 9

问题描述

执行boot_ONTAP后、控制器重新启动回"Loader"提示符、并 显示以下错误:

Tue Jun  9 08:41:59 2020 [nv2flash.misc.dbg:NOTICE]:  Failed to restore restage key, ret 0x69
Tue Jun  9 08:41:59 2020 [nvram.decryption.key.unavail:FAULT]:Cannot retrieve the keys for NVRAM/NVMEM to decrypt data from the flash device. To prevent NVRAM/NVMEM data loss, halt the system.
**********************************************************************
  System is going to shutdown because failed to restage(copy flash to nvmem).

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.