从快照备份时出错。Commvault 无法将快照挂载到 ESXi

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适用场景

SAN
FCP
CommVault
ONTAP 9

问题描述

从快照备份时出错。Commvault 无法挂载源卷的快照。

Error Code: [32:392] Description: The client machine initiator address is not visible on the file server. Please check the SAN or iSCSI connectivity between the file server and the client. : [Initiators on host:[esx] Are not logged into file server:[SVM]. Please check the SAN or iSCSI connectivity between the file server and the client.] Failed to mount snap of source volume [vol] - id [1562] backup job [18014] mount client [bck] mount point [esx] array [SVM] snap engine [NetApp] by [Application]

igroup show 显示至少有一个启动程序已登录：

Vserver Name: SVM Igroup Name: esx Protocol: fcp OS Type: vmware Portset Binding Igroup: fcp_portset Igroup UUID: 876f2fbd-2c17-11e8-b621-00a098be96d5 ALUA: true Initiators: xx:xx:xx:xx:xx:c3:f1:3c (not logged in) xx:xx:xx:xx:xx:c3:f1:3e (logged in)