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AFF A400/FAS8300机箱温度过高:无法读取多个内部温度传感器

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ontap-9
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hw
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适用场景

  • AFF A400
  • FAS8300
  • FAS8700
  • 基板管理处理器(BMC)

问题描述

  • event log show 报告多个传感器不可读错误。

node1  ALERT         nvmem.battery.notPresent: The NVMEM battery is not present. To prevent data loss, the system will shut down in 5 minutes.  
node1  ERROR         callhome.chassis.ps.degraded: Call home for CHASSIS POWER SUPPLY DEGRADED: PS 1  
node1  EMERGENCY     monitor.globalStatus.critical: Power Supply Status Critical: PSU2, PSU1.  
node1  EMERGENCY     callhome.chassis.overtemp: Call home for CHASSIS OVER TEMPERATURE SHUTDOWN  
node1  EMERGENCY     callhome.battery.failure: Call home for BATTERY (not present) CRITICAL.  
node1  ERROR         callhome.chassis.power: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2, PSU1.  
node1  ALERT         monitor.chassisPower.degraded: Chassis power is degraded: Power Supply Status Critical: PSU2, PSU1.  
node1  EMERGENCY     monitor.shutdown.chassisOverTemp: Chassis temperature is too hot: Multiple Internal Temp sensors are unreadable. System will be shutdown in 10 minutes 

  • 如果 节点上的串行控制台无响应、则多个传感器不可用或无效:

::*>node run -node node1 -command environment status chassis list-sensors

Node: node1
Sensor Name        State      Current   Critical    Warning    Warning   Critical
                     Reading     Low      Low      High     High
-------------------------------------------------------------------------------------------------
NVDIMM0 Health               GOOD

LED1 Temp         not_available    -- C      0 C      3 C     43 C     46 C
LED2 Temp         not_available    -- C      0 C      3 C     43 C     46 C
MP Temp1          not_available    -- C      0 C      5 C     45 C     48 C
MP Temp3          not_available    -- C      0 C      5 C     45 C     48 C
Mezz Temp1         invalid       -- C      0 C      5 C     80 C     85 C
Mezz Temp2         invalid       -- C      0 C      5 C     54 C     57 C
PSU1 VIN          invalid       -- mV   90480 mV   93600 mV   261040 mV   263120 mV
PSU1 VOUT         invalid       -- mV   11336 mV   11440 mV   12948 mV   13156 mV
PSU1 Curr IIN       invalid       -- mA     0 mA     --     9984 mA   12012 mA
PSU1 IOUT         invalid       -- mA     0 mA     --     130000 mA   132000 mA
PSU1 PIN          invalid       -- mW    7100 mW   14200 mW   1611700 mW   1796300 mW
PSU1 POUT         invalid       -- mW    7100 mW   14200 mW   1611700 mW   1796300 mW
PSU1 Inlet         invalid       -- C      0 C     --      58 C     63 C
PSU1 Hot          invalid       -- C      0 C     --      100 C     105 C
PSU1 FB Hot        invalid       -- C      0 C     --      100 C     105 C
PSU1 FAN          not_available    -- RPM    800 RPM   1200 RPM    --      --
PSU2 VIN          invalid       -- mV   90480 mV   93600 mV   261040 mV   263120 mV
PSU2 VOUT         invalid       -- mV   11336 mV   11440 mV   12948 mV   13156 mV
PSU2 Curr IIN       invalid       -- mA     0 mA     --     9984 mA   12012 mA
PSU2 IOUT         invalid       -- mA     0 mA     --     130000 mA   132000 mA
PSU2 PIN          invalid       -- mW    7100 mW   14200 mW   1611700 mW   1796300 mW
PSU2 POUT         invalid       -- mW    7100 mW   14200 mW   1611700 mW   1796300 mW
PSU2 Inlet         invalid       -- C      0 C     --      58 C     63 C
PSU2 Hot          invalid       -- C      0 C     --      100 C     105 C
PSU2 FB Hot        invalid       -- C      0 C     --      100 C     105 C
PSU2 FAN          invalid       -- RPM    800 RPM   1200 RPM    --      --
Fan1_1           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan1_2           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan2_1           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan2_2           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan3_1           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan3_2           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan4_1           not_available    -- RPM    600 RPM    900 RPM    --      --
Fan4_2           not_available    -- RPM    600 RPM    900 RPM    --      --

  • 在BMC命令行界面bmc log debug的""输出中、多个传感器状态为na""。

[2023-07-04 20:27:26.617] CX5_Temp1     | na      | degrees C  | na   | na     | 0.000    | 5.000    | 80.000   | 85.000   | na
[2023-07-04 20:27:26.617] CX5_Temp2     | na      | degrees C  | na   | na     | 0.000    | 5.000    | 80.000   | 85.000   | na
[2023-07-04 20:27:26.617] LED1_Temp     | na      | degrees C  | na   | na     | 0.000    | 3.000    | 43.000   | 46.000   | na
[2023-07-04 20:27:26.617] LED2_Temp     | na      | degrees C  | na   | na     | 0.000    | 3.000    | 43.000   | 46.000   | na
[2023-07-04 20:27:26.617] MP_Temp1      | na      | degrees C  | na   | na     | 0.000    | 5.000    | 45.000   | 48.000   | na
[2023-07-04 20:27:26.667] MP_Temp3      | na      | degrees C  | na   | na     | 0.000    | 5.000    | 45.000   | 48.000   | na

[2023-07-04 20:27:29.016] Mezz_Temp1     | na      | degrees C  | na   | na     | 0.000    | 5.000    | 80.000   | 85.000   | na
[2023-07-04 20:27:29.016] Mezz_Temp2     | na      | degrees C  | na   | na     | 0.000    | 5.000    | 54.000   | 57.000   | na

 

 

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