在 AFF A300 上升级 ONTAP 后,自动 SP 升级失败 和 FAS8200
适用场景
- AFF-A300
- FAS8200
- ONTAP 9
- 受影响的 SP 版本 5.6 , 5.7 , 5.8
问题描述
- 在完成与较新 SP 固件捆绑的 ONTAP 升级后,自动 SP 升级将失败并保留在先前版本上。
::> event log show -node * -message-name sp.servprocd.upd.error
Node3 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node2 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node6 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node5 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.
SP-MGMT-MLOG-TXT
日志(可从 Active IQ Digital Advisor 查看)
单击 此处 访问 Active IQ 数字顾问
[kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: update: SP firmware image for network transfer has been created.
kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz.
[kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 1
[kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz.
[kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 2
- EMS 日志显示 SPLinkDownAlert :
示例:
nphmd hm alert raised: detailed_info="Alert Id = SPLinkDownAlert, Alerting Resource = SP Config" monitor="controller" alert_id="SPLinkDownAlert" alerting_resource="SP Config"
- 由于 SP 事件日志中的内存不足,正在重新启动 SP :
示例:
Record 848: Sat May 29 05:47:21 2021 [IPMI.critical]: Rebooting SP due to low memory
Record 849: Thu Jan 1 00:00:46 1970 [IPMI.notice]: 7a00 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally