在 AFF A300 上升级 ONTAP 后，自动 SP 升级失败和 FAS8200

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适用场景

AF-A300
FAS8200
ONTAP 9
SP 5.9之前的版本

问题描述

完成与较新SP固件捆绑的ONTAP升级后、SP自动升级将失败、并仍保留在先前版本上。

::> event log show -node * -message-name sp.servprocd.upd.error

Node3 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node2 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node6 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node5 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.

SP-MGMT-MLOG-TXT 日志(可从 Active IQ数字顾问查看)

[kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: update: SP firmware image for network transfer has been created. kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz. [kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 1 [kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz. [kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 2

EMS日志显示以下警报：

nphmd hm alert raised: detailed_info="Alert Id = SPLinkDownAlert , Alerting Resource = SP Config" monitor="controller" alert_id="SPLinkDownAlert" alerting_resource="SP Config"

Mon Dec 18 19:43:11 +0000 [Node: nphmd: hm.alert.raised:alert]: Alert Id = SPAutoUpgradeFailedMajorAlert , Alerting Resource = SP Upgrade raised by monitor controller

由于SP事件日志中的内存不足、正在重新启动SP：

Record 848: Sat May 29 05:47:21 2021 [IPMI.critical]: Rebooting SP due to low memory Record 849: Thu Jan 1 00:00:46 1970 [IPMI.notice]: 7a00 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally