在 AFF A300 上升级 ONTAP 后，自动 SP 升级失败和 FAS8200

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This KB article is linked to the Interactive Workflow Upgrade ONTAP software/Service Processor Firmware/Switch configuration.

适用场景

AFF-A300
FAS8200
ONTAP 9
受影响的 SP 版本 5.6 ， 5.7 ， 5.8

问题描述

在完成与较新 SP 固件捆绑的 ONTAP 升级后，自动 SP 升级将失败并保留在先前版本上。

示例：

::> event log show -node * -message-name sp.servprocd.upd.error

 Node3 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node2 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node6 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected. Node5 ERROR sp.servprocd.upd.error: SP update error: SP firmware update failure has been detected.

SP-MGMT-MLOG-TXT 日志（可从 Active IQ Digital Advisor 查看）

单击此处访问 Active IQ 数字顾问

[kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: update: SP firmware image for network transfer has been created. kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz. [kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 1 [kern_servprocd:info:6905] 0x809878700: 0: NOTICE: Servprocd::SpUpdate: transferImage: sending /mroot/etc/RLM_FW/sp_image.tar.gz to SP, destination: /tmp/sp_image.tar.gz. [kern_servprocd:info:6905] 0x809878700: 0: ERR: Servprocd::SpUpdate: transferImage: FTM sp_send_file failed to transfer /mroot/etc/RLM_FW/sp_image.tar.gz to SP. Error 26. Sleep for 30 secs and retry. Retry count : 2

EMS 日志显示 SPLinkDownAlert ：

示例：

nphmd hm alert raised: detailed_info="Alert Id = SPLinkDownAlert, Alerting Resource = SP Config" monitor="controller" alert_id="SPLinkDownAlert" alerting_resource="SP Config"

由于 SP 事件日志中的内存不足，正在重新启动 SP ：

示例：

Record 848: Sat May 29 05:47:21 2021 [IPMI.critical]: Rebooting SP due to low memory Record 849: Thu Jan 1 00:00:46 1970 [IPMI.notice]: 7a00 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally