升级到固件NA02/NA04及更高版本后、某些磁盘会在EMS中报告"recovered error"消息

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Category:: disk-drives<a>1088363</a><a>X421</a><a>X422</a><a>X423</a><a>X486</a><a>X487</a><a>X488</a><a>X425</a><a>X489</a><a>NA02</a>

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适用场景

运行固件版本NA02/NA04及更高版本的磁盘。

型号与以下列表匹配的磁盘：

部件号	Sysconfig -a输出	容量	在固件版本中推出
x/SP-421-R5	X421_HCBE450A10	450 GB	NA02
x/SP-422-R5	X422_HCBE600A10	600 GB	NA02
x/SP-423-R5	X423_HCBE900A10	900 GB	NA02
x/SP-486-R5	X484_HCBE450A10	450 GB	NA02
x/SP-487-R5	X487_HCBE600A10	600 GB	NA02
x/SP-488-R5	X488_HCBE900A10	900 GB	NA02
x/SP-425-R5	X425_HCBEP1T2A10	1.2 TB	NA02
x/SP-489-R5	X489_HCBEP1T2A10	1.2 TB	NA02
x/SP-422A-R5	X422_HCBFE600A10	600 GB	NA04
x/SP-423A-R5	X423_HCBFE900A10	900 GB	NA04
x/SP-425A-R6	X425_HCBFE1T2A10	1.2 TB	NA04
x/SP-426A-R6	X426_HCBFE1T8A10	1.8 TB	NA04
x/SP-417A-R6	X417_HCBFE900A10	900 GB	NA04
x/SP-4272-R6	X427_HCBFE1T8A10	1.8 TB	NA04
x/SP-487A-R5	X487_HCBFE600A10	600 GB	NA04
x/SP-488A-R5	X488_HCBFE900A10	900 GB	NA04
x/SP-489A-R6	X489_HCBFE1T2A10	1.2 TB	NA04
x/SP-490A-R6	X490_HCBFE1T8A10	1.8 TB	NA04
x/SP-495A-R6	X495、HCBFE900A10	900 GB	NA04
x/SP-341A-R6	X341_HCBFE900A10	900 GB	NA04
x/SP-342A-R6	X342_HCBFE1T2A10	1.2 TB	NA04
x/SP-343A-R6	X343_HCBFE1T8A10	1.8 TB	NA04

问题描述

在将某些磁盘型号的固件升级到NA02或更高版本后、某些磁盘可能会在EMS中开始记录类似以下内容的消息：

Mon Jun 17 12:47:11 CET [node:disk.ioRecoveredError.retry:info]: Recovered error on disk 1c.10.0: op 0x28:68cb85b0:0008 sector 255 SCSI:recovered error - Disk used internal retry algorithm to obtain data (1 b 94 94) (7) [NETAPP X423_HCOBE900A10 NA02] S/N [WWXXYYZZ] Mon Jun 17 13:12:16 CET [node:disk.ioRecoveredError.retry:info]: Recovered error on disk 1c.10.0: op 0x28:68cb85b0:0008 sector 255 SCSI:recovered error - Disk used internal retry algorithm to obtain data (1 b 9d 9d) (7) [NETAPP X423_HCOBE900A10 NA04] S/N [WWXXYYZZ]