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AFF/FAS80x0 —即使在更换风扇后,也会报告机箱风扇故障警报

适用场景

  • FAS/AFF 80x0
  • AFF A800
  • Data ONTAP 8
  • ONTAP 9
  • 系统风扇或IOFan出现故障

问题描述

  • 多个系统风扇出现故障。
  • 节点环境关闭
  • EMS.log 显示 。

[node-n1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F2
[node-n1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed)
[node-n1: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
[node-n1:monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: Sysfan3 F2, Sysfan3 F1.

[node-n1:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)

  • 此平台为每个控制器配备 3 个系统风扇 (共 6 个)
    • 如果安装了IOXM、则会有3个系统风扇和3个IO风 扇
    • 系统风扇位于控制器前面
    • IO风 扇位于IOXM前面
  • 在将系统风扇与另一个托架中已知正常工作的系统风扇交换后,问题描述 仍会保留在同一托架上。
  • 如果问题仅与一个系统风扇有关,则另一个节点应始终正常运行。请勿使用配对节点 系统风扇 进行测试。
  • 有关如下消息,请参见SYSCONFIG -M
!Chassis!021530002902!111-01459!E0!
!FAN1!021528004801!441-00037!D0!
!FAN2!021528004775!441-00037!D0!
!FAN3: Error reading FRU EEPROM
!FAN4!021528005758!441-00037!D0!
!FAN5!021528004271!441-00037!D0!
!FAN6!021528004776!441-00037!D0!
  • SP events中:
Aug 12 00:02:08 (none) seld[550]:   FPGA event 21 : Fan Reset 3 asserted
Aug 12 00:02:09 (none) seld[550]:   FPGA event 21 : Fan Reset 3 de-asserted
Aug 12 00:02:15 (none) : [353 INFO]FanDaemon: Fan module 3 was reset (waiting some time before accessing)
Aug 12 00:02:20 (none) : [353 INFO]FanDaemon: Fan module 3 reset should be complete (will attempt access next cycle)
Aug 12 00:02:26 (none) : [353 WARNING][Porting/platform/PDKFan.c:1661]FanDaemon: Failure to read FanModuleData from fan module 3
Aug 12 00:02:26 (none) : [353 WARNING][Porting/platform/PDKFan.c:1676]FanDaemon: Reset Fan Module 3
Aug 12 00:02:26 (none) : [353 INFO]Fan Module 3 Reset
  • 在使用已知正常的风扇进行交换后,同一个系统风扇托架上仍存在错误。

 

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