跳转到主内容

报告了外部磁盘架的 ACP 错误

Views:
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:

适用场景

DS224C 磁盘架

问题描述

  • EMS.log 报告两个磁盘架 ACP 模块出现故障
ses.status.ACPError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXX) shelf 24 on channel 9c ACP Processor error for SAS shelf ACP processor 1: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the top left, on shelf module A.
ses.status.ACPError:alert]: DS224-12 (S/N XXXXXXXXXXXXXXX) shelf 24 on channel 9c ACP Processor error for SAS shelf ACP processor 2: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the top right, on shelf module B.
monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 1b. Check fans, power supplies, disks, and temperature sensors.
callhome.shlf.fault:error]: Call home for SHELF_FAULT
  • CLI 会报告两个 ACP 模块的严重状态:
Cluster::> system node run -node <node name> -command storage show fault -v
Enclosure Status: critical
Channel: 1b
Shelf: 24
Shelf Type: DS224-12
Product Serial Number: XXXXXXXXXXXXXXX
Module Type: IOM12
Vendor Unique Element 85-IOM12: (ACP)
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL
2 [IOM12 B] : CRITICAL 02,18,00,40 NO ACPP, INBACP, FAIL
  • 已禁用并重新启用 ACP
  • 已重新拔插磁盘架模块
  • 已更换磁盘架模块
  • 磁盘架已重新启动
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support