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SAS 磁盘架 ACP 处理器 "X" 的 ACP 处理器错误

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fas-systems
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hw
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适用场景

  • DS 磁盘架,
  • ONTAP 9.x

问题描述

 

症状 1 :

将显示以下磁盘架故障错误:

Sat Mar 19 22:41:51 EST [xxx:ses.status.ACPError:CRITICAL]: DS4246 (S/N XXXXXXXXX) shelf 11 on channel 2c ACP Processor error for SAS shelf ACP processor 2: critical status ; Alternate Control Path hardware failed This module is on the rear of the shelf at the bottom center, on shelf module B.

Sat Mar 19 22:41:54 EST [xxx:monitor.shelf.fault:CRITICAL]: Fault reported on disk storage shelf attached to channel 1b. Check fans, power supplies, disks, and temperature sensors. Sat Mar 19 22:41:54 EST [xxx:callhome.shlf.fault:error]: Call home for SHELF_FAULT

 

症状 2 :

STORAGE-ACP 这些日志将显示以下状态:

ACP Connectivity Status: Partial Connectivity

A      Shelf Module Reset Cnt IP Address FW Version Module Type Status

----------------- ------------ --------------- ------------ ------------ -------

2c.11.B 000  192.168.1.185  02.08   IOM6   inactive (rebooting

B     Shelf Module Reset Cnt IP Address FW Version Module Type Status

----------------- ------------ --------------- ------------ ------------ -------

2c.11.B  000  192.168.1.185  02.08   IOM6  not-responding (last contact at: "Sat Mar 19 22:32:42 EST 2016")

 

症状 3.

filer>storage show fault

Enclosure Status: critical

Channel: 1b

Shelf: 11

Shelf Type: DS4246

Product Serial Number: XXXXXXXXX

Module Type: IOM6

. . .

Vendor Unique Element 85-IOM6: (ACP)

Element Status Status Bytes Status Descriptions

1 [IOM6 A] : OK 01,70,00,80

2 [IOM6 B] : CRITICAL 02,00,00,40 FAIL

 

症状 4.

filer>environment status shelf

Module type: IOM6; monitoring is active

Shelf status: critical condition

SES Configuration, shelf 11:

. . . .

ACP installed element list: 1, 2; with error: 2

 

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