无法从SMcli客户端收集E系列支持数据、但可以从SANtricity 存储管理器收集数据
适用场景
- E 系列
- SANtricity OS 11.60/x
问题描述
使用存储阵列名称执行以下SMcli命令以保存存储阵列配置文件时、收到以下错误消息。
SMcli -S -k -n NODE_NAME -u admin -P PATH_TO_PASSWORD_FILE -c "save storageArray supportData file=\"supportdata.7z\" force=TRUE;"
错误消息:
Unable to open the specified file. Please make sure this file has its read and write permissions enabled and is not being exclusively used by another application.
The command at line 1 that caused the error is:
save storageArray supportData file="c:/logs.7z";
Script execution halted due to error.
SMcli failed.