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升级控制器固件后,温度传感器状态未知

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e-series-systems
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hw
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适用于

 E 系列

问题

  • 升级控制器固件后,温度传感器状态未知。

Temperature sensor status:  UNKNOWN            
Location:                   Tray 99, Sensor 1  
Temperature sensor status:  UNKNOWN            
Location:                   Tray 99, Sensor 2 

  • RECOVERY-GURU-PROCEDURES将显示 Failure Entry: MAX_TEMP_EXCEEDED-Recovery Failure Type Code: 8

Storage array: NetappE
Component reporting problem: Thermal sensor
Status: UNKNOWN
Location: Controller/Drive Tray 99 Tray 99, Sensor 1
Component requiring service: Temperature sensor
Tray: Controller/Drive tray 99

  • 通过 MEL (MAJOR-EVENT-LOG)显示受影响控制器上发生的问题。 

A:2020/4/28 下午 04:54:04 (08:54:04) 9658 281c Maximum temperature exceeded - Tray 99 <--CRITICAL
A:2020/4/28 下午 04:54:04 (08:54:04) 9657 281c Maximum temperature exceeded - Tray 99 <--CRITICAL
A:2020/4/28 下午 04:54:04 (08:54:04) 9656 3101 Asynchronous event notification (AEN) posted for recently logged event - Tray 99, Slot A
----> Sense 6/3f/c6 = Unit Attention - Temperature sensor failed
----> FRU group: Subsystem; Tray ID: 99, Type : Temp Sensor, State: Failed

 

 

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