E 系列报告“ No Power Input ” for Power Supply 碳罐和 Recovery Guru 报告“ Support_CRU_NoInput ”

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Category:: e-series-systems

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适用于

SANtricity

E2600 、 E2700 、 E2800 、 E5400 、 E5500 、 E5600 、 E5700

问题

Recovery Guru 报告以下错误信息：

Failure Entry 1: SUPPORT_CRU_NOINPUT-Recovery Failure Type Code: 97 Storage array: Array Component reporting problem: Power supply canister (Right) Status: No power input Location: Controller/Drive tray 99 Component requiring service: Power supply canister (Right) Service action (removal) allowed: No Service action LED on component: Yes Subcomponent affected: Power supply (99) Power Supply - No Power Input

主要事件日志（ MEL ）将此报告为错误代码 280d - 严重事件 - 控制器托盘组件失败。

 Date/Time: 2020-04-30 10:14:43 Sequence number: 18911 Event type: 280B Event category: Internal Priority: Critical Description: Controller tray component failed Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no sense data available for the requesting host and addressed logical unit combination.(0/00/00) Component type: Power Supply Component location: Tray 99 - Power-fan canister 2 - Slot 1 Logged by: Controller in slot A Line number that has changed state:2 Tray location (in Hex):63 Slot:2