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E系列报告IOM更新服务最近遇到故障

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e-series-systems
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esg<a>E系列</a><a>IOM</a><a>DE212C</a>
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适用场景

  • E28xx NetApp E系列硬件平台
  • SAS3驱动器架DE212C

问题描述

  • SANtricity 固件升级后、阵列会发送以下警报:

The IOM update service recently encountered a failure. Check the IOM update logs for more information.

  • web-server-trace-log中可以找到以下条目、下载支持包时可以找到这些条目。

2020-06-06 09:57:49,754 INFO [IomUpdateManager-1-233] trace [IomUpdateManager.java:520] [requestId=0, deviceId=N/A] Tray 721945500115/0E500A098008479B900000000000000000000000: downloading IOM firmware 0240 / /iom/esm/Otter0240.esm

2020-06-06 09:57:50,044 WARN [IomUpdateManager-1-233] trace [IomUpdateManager.java:530] [requestId=0, deviceId=N/A] Tray 721945500115/0E500A098008479B900000000000000000000000: Error downloading IOM firmware 0240: The operation cannot complete because a download is already in progress. Please wait for the download to complete and, if necessary, retry the operation

  • 无法使用SAM重新启动控制器。

Error The operation cannot complete because a download is already in progress. Please wait for the download to complete and, if necessary, retry the operation (API 77)

 

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