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什么是AutoSupport On Demand?为什么要启用它?

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适用场景

  • AutoSupport On Demand
  • ONTAP 9

问题解答

AutoSupport OnDemand (AOD)是一项ONTAP 功能、允许按需收集和调用AutoSupport 消息、同时保留一个安全的加密环境、其中所有通信均由ONTAP 启动。  AutoSupport OnDemand 如何从技术支持处获取传输指令

启用AutoSupport On Demand的优势:

  • 加快 NetApp 解决案例的速度
  • 缩短客户收集诊断信息进行故障排除所需的时间,并减少由此而产生的开销
  • NetApp支持和支持合作伙伴可以获取所需的所有信息、即使在客户非工作时间也是如此、无需客户参与
  • 提供最新的诊断和配置信息
  • 通过允许重新传输因瞬时网络或传输问题而丢失的AutoSupport 、提高AutoSupport 可靠性
  • 可用于触发性能归档数据、以解决多达28天前发生的性能问题。   

 

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