跳转到主内容

Vscan无法连接到McAfee Endpoint Security Storage Protection 2.1

Views:
12
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
nas<a>2009047529</a><a>进行翻译</a>
Last Updated:

适用场景

  • ONTAP 9.
  • Vscan
  • 适用于存储的McAfee Endpoint Protection 2.1
  • 适用于存储的McAfee Endpoint Protection 2.2

问题描述

  • 将防病毒软件从McAfee VirusScan for Storage 1.3升级到McAfee Endpoint Protection for Storage 2.1、Vscan引擎无法处理请求。
  • 尝试从AV ONTAP 连接器控制台轮询时、Vscan权限帐户在AD中被锁定。
  • AV Connector日志中可能会显示以下内容:
    • 01/01/22 Error 999999999 from VS_ScanRequest reqid 375
    • 01/01/22 VS_ScanCompletion: request id 375 of path \?\UNC\xxx_xxx.xxx.xxx.xxx\ontap_admin$\volA\New folder\a.txt completed with status[999999999, VSENGINE_BUSY_TRY_AGAIN_LATER], str ''
  • 在vscan事件中可能会出现以下情况:
    • xxx xxx xxx.xxx.xxx.xxx 5/17/2022 05:25:27 scanner-busy \vol_share1\share-test\ xxx.xlsm trendmicro xxxxxx  xxx.xxx.xxx.xxx
    • xxx xxx xxx.xxx.xxx.xxx 5/17/2022 02:49:23 scan-timedout \vol_share1\share-test\ xxx.xlsm trendmicro xxxxxx  xxx.xxx.xxx.xxx

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.