跳转到主内容

断开所有 VScan 服务器后、通用 Internet 文件系统协议停止响应

Views:
7
Visibility:
Public
Votes:
0
Category:
data-ontap-7
Specialty:
nas
Last Updated:

状态信息

适用于

 Data ONTAP 7 及更早版本 

问题

  • 启用 vScan 后, CIFS 无法访问文件。
  • Windows 客户端可以浏览映射的驱动器、但无法访问文件(错误消息可能因 Windows 版本而异)。

Access Denied: Files are either read-only or encrypted.

  • 访问被拒绝。请联系您的管理员。

在文件管理器的信息文件中,可能会报告以下错误信息:

Error message: [vscan.server.connectedNone:warning]: CIFS: Virus scanning is enabled but no vscan (anti-virus) servers are connected to the filer.

由于某种原因、 VScan 服务器全部断开连接。由于无法再扫描这些文件并启用强制扫描,因此文件管理器不会处理这些数据。在这种情况下,仍可以访问某些文本文件、但无法访问其他文件类型(如 Word 和 Excel 文档)。消息日志将报告类似以下内容的错误消息:

Fri Sep 14 01:05:18 MST [filer: vscan.server.upgradeNotification:info]:
CIFS: Virus scan server \vscanserver (10.10.10.10) notified the filer that its version has changed.

Fri Sep 14 01:05:20 MST [filer:
vscan.server.connecting.disconnect:info]: CIFS: Vscan server \vscanserver deregistered and will be removed from the list of available vscan servers.

Fri Sep 14 01:05:20 MST [filer: cifs.server.infoMsg:info]: CIFS:
Warning for server \vscanserver: Connection terminated.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support