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Data ONTAP 8 7模式机箱温度过高关闭—AutoSupport 消息

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状态信息

适用场景

  • Data ONTAP 8 7-模式
  • 机箱过热关闭

问题描述

Autosupport CHOTSD:Cluster Notification from Filer1 (CHASSIS OVER TEMPERATURE SHUTDOWN) CRITICAL

  • 系统将生成类似于以下内容的系统日志消息:

[filer1: monitor.chassisTemperature.warm:ALERT]: Chassis temperature is too warm: Board Temp Bot is in warning high state: current temperature is 68 C.
[filer1: monitor.chassisTemperature.warm:ALERT]: Chassis temperature is too warm: Board Temp Top is in warning high state: current temperature is 62 C.
[filer1: nvmem.battery.temp.high.warn:info]: The NVMEM battery temperature is high.

要验证文件管理器机箱报告的当前温度、请运行命令 environment chassis list-sensors, 。输出将类似于以下内容:

注意:输出可能会因控制器类型而异。

 

  • filer1> environment status chassis


Voltage ok
Temperature: Sensor Board Temp Top critical high: current temperature is 63 C, critical high is 63 C
Temperature: Sensor Chassis Temp Top warning high: current temperature is 56 C, normal high is 54C, critical high is 62 C
Temperature: Sensor Chassis Temp Bot warning high: current temperature is 54 C, normal high is 54C, critical high is 62 C
Power Supplies OutVoltage ok
Battery: Sensor Batt Temp warning high: current temperature is 58 C, normal high is 45 C, critical high is 60 C
Power Supply 1 ok
Power Supply 2: Sensor PSU2 Temp warning high: current temperature is 56 C, normal high is 55 C, critical high is 62 C

  • 有关更详细的信息,问题描述the command environment chassis list-sensors,输出将类似于以下内容:

注意:输出可能会因控制器类型而异。


Filer1> environment chassis list-sensors

Sensor Name        State   Current       Critical  Warning   Warning   Critical
                           Reading         Low       Low       High      High
-------------------------------------------------------------------------------------------------
1.1V               normal   1109 mV       955 mV      --       --      1239 mV 
1.2V               normal   1227 mV      1038 mV      --       --      1357 mV 
1.5V               normal   1498 mV      1309 mV      --        --      1699 mV 
1.8V               normal   1829 mV      1569 mV      --        --      2029 mV 
12.0V              normal   12080 mV    10160 mV      --        --     13840 mV 
2.5V               normal   2502 mV      2116 mV      --        --      2870 mV 
3.3V               normal   3351 mV      2808 mV      --        --      3799 mV 
CPU 1.2V           normal   1180 mV      1038 mV      --        --      1357 mV 
Board Temp Bot    normal      47 C        -3 C     7 C      68 C         75 C 
Board Temp Top     normal      40 C         -3 C     7 C      55 C         63 C 
CPU Temp           normal     58 C           --      --       --        126 C 
Chassis Temp Top   normal     31 C          0 C     10 C      54 C         62 C 
Chassis Temp Bot   normal     28 C          0 C     10 C     54 C         62 C 

 

发生原因

此消息表示系统在正常工作温度之外运行、如果未立即解决问题描述问题、则系统将自动关闭。

  • 数据中心的标准工作温度应为18C - 24C (65F - 75F)、确认温度在所需范围内、如果不在该范围内、则对环境条件进行补救。
  • 有关详细信息,请参见 Hardware Universe

解决方案

如果环境条件在范围内、风扇或温度传感器故障等硬件故障也会发生原因使系统过热并自动关闭、请联系 NetApp技术支持 以获得进一步帮助。

追加信息

有关详细信息、请参见知识库文章 如何在断电或高温关闭后启动节点

 

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