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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

AutoSupport 传送失败,并在数据中显示错误 Operation timed out ONTAP 7- 模式

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16
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
core
Last Updated:

适用于

  • Data ONTAP 7-模式
  • AutoSupport
  • HTTPS
  • HTTP
  • SMTP

问题

查看 AutoSupport 历史记录

> autosupport history show -fields status ,error ,destination

seq-num destination status error
------- ----------- ------ -----
39      smtp        ignore ""
39      http        transmission-failed  Failed to connect to support.netapp.com port 443: Operation timed out
39      noteto      ignore ""
38      smtp        ignore ""
38      http        sent-successful ""
38      noteto      ignore ""

Notifydlog 中出现错误

> rdfile /etc/log/mlog/notifyd.log

找到错误:

在大多数情况下,您可以从以下消息开始,并处理真实的错误消息。

message: Closing connection #0

HTTP

 (message: Trying 216.240.21.18... (message: Failed to connect to support.netapp.com port 443: Operation timed out) 

SMTP

 (message: Trying MAIL_HOST_IP... (message: Operation timed out) 

 

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