跳转到主内容
We are redesigning the NetApp Knowledge Base site to make it easier to use and navigate. The new and improved site will be available the first week of October. Check out our video or read this KB article to know more about changes you’ll see on the site.

AutoSupport 传送失败,并在数据中显示错误 Operation timed out ONTAP 7- 模式

Views:
16
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
core
Last Updated:

适用于

  • Data ONTAP 7-模式
  • AutoSupport
  • HTTPS
  • HTTP
  • SMTP

问题

查看 AutoSupport 历史记录

> autosupport history show -fields status ,error ,destination

seq-num destination status error
------- ----------- ------ -----
39      smtp        ignore ""
39      http        transmission-failed  Failed to connect to support.netapp.com port 443: Operation timed out
39      noteto      ignore ""
38      smtp        ignore ""
38      http        sent-successful ""
38      noteto      ignore ""

Notifydlog 中出现错误

> rdfile /etc/log/mlog/notifyd.log

找到错误:

在大多数情况下,您可以从以下消息开始,并处理真实的错误消息。

message: Closing connection #0

HTTP

 (message: Trying 216.240.21.18... (message: Failed to connect to support.netapp.com port 443: Operation timed out) 

SMTP

 (message: Trying MAIL_HOST_IP... (message: Operation timed out) 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support