跳转到主内容

Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

AutoSupport 传送失败,并在数据中显示错误 Operation timed out ONTAP 7- 模式

Views:
19
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
core
Last Updated:

适用于

  • Data ONTAP 7-模式
  • AutoSupport
  • HTTPS
  • HTTP
  • SMTP

问题

查看 AutoSupport 历史记录

> autosupport history show -fields status ,error ,destination

seq-num destination status error
------- ----------- ------ -----
39      smtp        ignore ""
39      http        transmission-failed  Failed to connect to support.netapp.com port 443: Operation timed out
39      noteto      ignore ""
38      smtp        ignore ""
38      http        sent-successful ""
38      noteto      ignore ""

Notifydlog 中出现错误

> rdfile /etc/log/mlog/notifyd.log

找到错误:

在大多数情况下,您可以从以下消息开始,并处理真实的错误消息。

message: Closing connection #0

HTTP

 (message: Trying 216.240.21.18... (message: Failed to connect to support.netapp.com port 443: Operation timed out) 

SMTP

 (message: Trying MAIL_HOST_IP... (message: Operation timed out) 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device