由于 DNS , AutoSupport 交付失败 - 无法解析 Data ONTAP 7- 模式中的主机
适用场景
- Data ONTAP 7-模式
- SMTP
- HTTP ( S )
- AutoSupport
问题描述
- 节点无法连接到 DNS 服务器,并且无法解析以下任何主机名。
- Support.netapp.com
- 邮件主机服务器(如果使用 SMTP )
- 代理服务器(如果已配置)
- 验证: ( 2 个选项)
- 运行命令
Autosupport history show
Data ONTAP 8
>autosupport history show
>autosupport history show -fields seq-num,status,error,destination
上次报告的错误: Couldn't resolve host name.
- 查看 notifyd 日志。
>rdfile /etc/log/mlog/notifyd.log
通知日志显示以下错误:
Attempting to deliver ASUP using PUT)
0000001b.000723c6 04233027 Fri Feb 27 2015 02:27:01 -05:00 [kern_notifyd:info:829] (category:
829:1528:deliver) (emittime: 2/27/2015 02:27:01) (message: getaddrinfo(3) failed for
support.netapp.com:443)
0000001b.000723c7 04233027 Fri Feb 27 2015 02:27:01 -05:00 [kern_notifyd:info:829] (category:
829:1528:deliver) (emittime: 2/27/2015 02:27:01) (message: Couldn't resolve host
'support.netapp.com')
0000001b.000723c8 04233027 Fri Feb 27 2015 02:27:01 -05:00 [kern_notifyd:info:829] (category:
829:1528:deliver) (emittime: 2/27/2015 02:27:01) (message: Closing connection #0)