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更换 SSD 后出现 SolidFire/HCI 错误消息:驱动器使用的固件版本不受支持

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element-software<a>HCI</a><a> SolidFire </a>
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适用场景

  • NetApp SolidFire 存储节点
  • NetApp HCI 存储节点
  • NetApp Element 软件

问题描述

替代驱动器的固件版本与节点运行的Element软件版本的预期固件版本不同

注意:无论固件版本高于还是低于预期版本,都会记录相同的错误消息

示例1: 将固件更高的驱动器插入运行旧版本Element的节点中:

  • Element软件不会降级该驱动器上的固件
  • hardwareConfigMismatch此时将记录类似于以下内容的集群故障:

The drive in slot x should be using firmware version EDA5202Q, but is using unsupported version EDA5302Q

The drive in slot x should be using firmware version EDA5202Q, but is using unsupported version EDA5402Q.
 

示例2: 将固件较低的驱动器插入运行较新版本Element的节点:

  • 如果集群运行的是Element软件11.x或更低版本、则Element软件不会尝试升级驱动器上的固件
  • 如果集群运行的是Element软件12.x或更高版本、Element软件将尝试升级驱动器上的固件
  • 在某些情况下、尝试更新驱动器固件可能会失败、从而导致以下事件:

driveEvent    Attempting to flash drive firmware.
driveEvent    Failed to flash drive firmware.
platformHardwareEvent    Hardware fault detected

  • hardwareConfigMismatch此时将记录类似于以下内容的集群故障:

The drive in slot 6 should be using firmware version EDA5302Q, but is using unsupported version EDA5202Q

 

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