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由于无法连接到 Internet ,管理服务更新失败

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Category:
element-software
Specialty:
solidfire
Last Updated:

适用场景

通过混合云控制( HCC )更新管理服务

问题描述

  • 从 HCC 触发的管理服务更新失败,并显示错误消息:
    The management services upgrade was unsuccessful. Please ensure your management node has internet access and try again.
  • 使用通过 HCC 下载的软件包文件进行管理服务更新不会超过 100% ,而会在问题描述中停留在 100% :
    Uploading and validating package...
  • 通过 [1]GET /logs 收集的 API 日志( Swagger UI - https://mNodeIP/mnode )以及mnode_mnode 从 HCC 收集的管理日志(服务日志)将包含错误:
    <DATE TIME> ERROR   [services_api.py:1071] 403 Client Error: Forbidden for url: https://akamai.bintray.com/37/.... (简而言之,省略)
    <DATE TIME> INFO    [__init__.py:28] Setting details to: Update failed. Check logs for more information.
    <DATE TIME> INFO    [__init__.py:55] Getting status
    <DATE TIME> INFO    [__init__.py:61] status = error
    <DATE TIME> INFO    [__init__.py:55] Getting details
    <DATE TIME> INFO    [__init__.py:61] details = Update failed. Check logs for more information.
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