跳转到主内容

SMO 配置文件更新失败,并显示 SMO-13504 :验证操作失败。错误: [null]

Views:
4
Visibility:
Public
Votes:
0
Category:
snapmanager-for-oracle
Specialty:
snapx
Last Updated:

适用场景

  • SnapManager for Oracle ( SMO ) 3.4 及更高版本
  • SnapManager for SAP (SMSAP) 3.4 及更高版本

问题描述

尝试更改配置文件时, SnapManager 操作会在" 配置文件属性" 对话框中出错并显示以下消息:

SMO-13032: Cannot perform operation: Profile update. Root cause: SMO-13504: Verify operation failed. Errors: [null]
SMSAP-13032: Cannot perform operation: Profile update. Root cause: SMSAP-13504: Verify operation failed. Errors: [null]

实际 smo_of_<DATE>_<TIME>_<NUM>.logsmsap_of_<DATE>_<TIME>_<NUM>.log 报告文件将显示一条更全面的消息:

[DEBUG]: Looking up minimum oracle version:
oracle.version.windows.rdbms=9.1.99.99 9.2.99.99 10.1.99.99 10.2.0.0 11.1.0.0 11.2.0.0 12.1.0.0 12.2.0.1 18.0.0.0 18.3.0.0

[DEBUG]: Individual check failed - stacktrace:    java.lang.NullPointerException       at
    com.netapp.dlm.process.operation.EnvironmentCheck.checkMinimumVersion(EnvironmentCheck.java:379)

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support