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7MTT 监管链验证错误:出现 31010 通信问题

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7-mode-transition-tool
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适用场景

 
  • 7-模式
  • ONTAP 9
  • 7- 模式过渡工具( 7MTT ) 3.4.0 或更早版本
  • SnapLock 监管链

问题描述

  • 7- 模式过渡工具( 7MTT ) SnapLock 监管链验证阶段失败,并出现错误 31010
  • GUI 将显示以下错误:
Failed to communicate with 7-Mode storage system '<7m_controllerr_address>'.
  • 7MTT 日志 logs/transition.log 将报告以下顺序:

2021-01-23 15:11:45.436 MEZ [c.n.t.o.c.s.TransitionSnaplockCoCFileListHandler: INFO] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: In populateAllFilesList:path:'/vol/.snapshot/<7mtt_snapshot>/path/to/large_directory' :skipIters:'0
 

2021-01-23 15:21:45.813 MEZ [c.n.t.o.c.s.TransitionSnaplockCoCFileListHandler: INFO] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: Cleaning resources after file listing on coc Volume = '<7m_snaplock_volume>'
 

2021-01-23 15:21:45.864 MEZ [c.n.t.jobmanager.AbstractJob: ERROR] [job-mngr-0] [operation-name: SnapLock Chain of Custody]: Handling exception:
com.netapp.transition.common.credbank.exception.HostTimeoutException: Timeout occurred while communicating with 7-Mode storage system '<7m_controller_address>'.

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