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SMBR 启动的快照挂载操作失败,并显示错误 " 挂载 SdSnapshot 失败 "

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Category:
single-mailbox-recovery-smbr
Specialty:
snapx
Last Updated:

适用于

  • Single Mailbox Recovery (单邮箱恢复) 8.3
  • SnapCenter 服务器

问题

SMBR 从 SnapCenter 备份启动的快照挂载操作失败,并显示错误 "Mount-SdSnapshot failed"

SnapShotManager.log 文件(默认路径 C:\ProgramData\NetApp\SMBR\Logs\)中的条目显示以下错误:

ERROR ao - Command execution error: FullyQualifiedErrorId: 102,SnapDrive.Client.PSModule.MountSdSnapshotException message: Failed to mount the Snapshot copy.Failed to mount the resource: <lun_path> from snapshot: <snapshot>.
Possible Resolution: Make sure that Host to storage connectivity is available.

SnapDriveSALDebug.log (默认路径 C:\Program Files\NetApp\SnapCenter\SMCore\)中的相应条目显示未发现任何 iGroup 信息:

Error SAL PID=[5528] TID=[9388] No Igroup information found for the specified input
Verbose SAL PID=[5528] TID=[9388] Retrieval of IGroup information-successful
....
Verbose SAL PID=[5528] TID=[9388] --IgroupManagementServiceProvider::GetIgroup
Error SAL PID=[5528] TID=[9388] No initiator Groups found in the host <host>
Verbose SAL PID=[5528] TID=[9388] exception 'No initiator Groups found in the host <host>' caught
....
Error SAL PID=[5528] TID=[11888] Snap connect failed - [Resource: <lun_path>]
Error SAL PID=[5528] TID=[11888] Failed to mount the resource: <lun_path> from snapshot: <snapshot>.
Error SAL PID=[5528] TID=[11888] Failed to mount the Snapshot copy.Failed to mount the resource: <lun_path> from snapshot: <snapshot>.
Possible Resolution: Make sure that Host to storage connectivity is available.

 

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