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当存在重复的 NFS IP 地址跨越多个 SVM 时, NDB 无法通过“无法获取存储详细信息”错误进行备份

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Category:
netapp-data-broker
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snapx
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适用于

  • NetApp 数据代理( NDB ) 1.0.1
  • 多个存储虚拟机( SVM )之间存在重复的 NFS IP 地址

问题

  • NDB 因以下错误无法备份。

Task 'Discovering Resources' failed with error: Unable to discover resources on SCV: Unable to get storage details for datastore <DATASTORE> with managed object reference <DATASTORE>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.

  • Unable to get storage details显示的消息“”vmcontrol_<JOB_ID>.log将作为结果SmDiscoverResourcesResponse显示。

DEBUG <HOST> --- [32374789-550211] c.n.a.m.DatastoreStorageDetailsCache     : Storage footprint not found
ERROR <HOST> --- [32374789-550211] c.n.a.d.VsphereDiscoveryManager          : Unable to get storage details for datastore <DATASTORE> with managed object reference <DATASTORE>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
ERROR <HOST> --- [32374789-550211] c.n.a.s.p.DiscoverResourcesManager       : [JobId:<JOBID>] com.netapp.nvpf.api.model.ApiException: Unable to get storage details for datastore <DATASTORE> with managed object reference <DATASTORE>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.
DEBUG <HOST> --- [32374789-550211] c.n.a.s.p.DiscoverResourcesManager       : <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SmDiscoverResourcesResponse>
   <Result>
       <_message>Unable to get storage details for datastore <DATASTORE> with managed object reference <DATASTORE>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.</_message>
       <_errorCode>-1</_errorCode>
   </Result>
   <TotalCount>0</TotalCount>
   <DisplayCount>0</DisplayCount>
</SmDiscoverResourcesResponse>

  • Job-<JOB_ID>.log 表示 NDB 在 SVM 中发现错误的 SVM 信息GatherStorageSystemInfoForNfsExports并对其执行,然后返回 "" 错误。 Get-NcFileNo such file or directory" error is returned.

[INF] Begin GatherStorageSystemInfoForNfsExports
..
[DBG] # of objectGraph:1, StorageSystem: Name : [<SVM>]
..
[INF] End GatherStorageSystemInfoForNfsExports

..

[INF] Begin RunCommand
[DBG] Running Command Get-NcFile controller name : <SVM>, vserver :
[ERR] Failed to run a command Get-NcFile
[DBG] ex.InnerException.Message : No such file or directory
[DBG] PS error string :no such file or directory, Sleeping for: 10000ms
[WRN] retrying the command

..

[DBG] No retry condition match found or max retry reached. Throwing error No such file or directory
[INF] End RunCommand
[INF] Begin CleanUpIfStale
[ERR] No such file or directory

 No such file or directory

[INF] End GetFileInfo
[ERR] Unable to determine file info for the path: <PATH>.
[ERR] Error in GetVolumesOptimized:GatherNfsExportVolumeDetails
Unable to determine file info for the path: <PATH>.
[INF] End GatherNfsExportVolumeDetails
[WRN] BuildNfsSharesToStorageSystemPathsMap: caught exception for vserver '<SVM>', Exception:Error in GetVolumesOptimized:GatherNfsExportVolumeDetails
Unable to determine file info for the path: <PATH>.

 

 

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