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使用 SnapCenter 将 Windows LUN 克隆到其他主机时“无法获取备份信息”

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snapcenter
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状态信息

适用场景

适用于 Windows 的 SnapCenter 插件 4.3x 及更早版本

问题描述

使用 SnapCenter 图形用户界面将 Windows LUN 从备份克隆到其他主机失败,并在 SnapManagerWeb.log 中显示以下错误 - 


2019-11-22T08:51:08.4389391+01:00 DEBUG SnapManagerWeb_12505 PID=[4348] TID=[76] Failed to query backup info
2019-11-22T08:51:08.4389391+01:00 ERROR SnapManagerWeb_12505 PID=[4348] TID=[76] Failed to create clone request. System.Exception: Failed to get backup information 
  en SnapManager.SMSDAL.BackupDAL.GetBackupInfo(SmGetBackupDetailsRequest request)
  en SnapManager.SMSDAL.CloneHelper.GetBackupInfo(SmBackupInfo backupInfo, SmCreateCloneRequest inputRequest, SmCloneConfiguration cloneConfiguration)
  en SnapManager.SMSDAL.CloneHelper.CreateCloneRequestsForHosts(SmCreateCloneRequest inputRequest)

 

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