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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

要对 Windows 上的 Unified Manager 安装问题进行故障排除,需要哪些日志文件?

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Category:
active-iq-unified-manager
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om
Last Updated:

适用于

  • Active IQ Unified Manager 9.6 及更高版本
  • OnCommand Unified Manager 9.5 及更早版本

解答

请收集以下数据并联系NetApp 技术支持

  • 安装向导的屏幕截图
  • msinfo.txt 通过运行命令 "" 生成msinfo32 /report msinfo.txt
  • Windows 事件日志(系统 / 应用程序) 已使用 evtx 和 csv 导出
  • 以下文件

C:\Program Files\NetApp\ocum\etc\ocum.conf
C:\Program Files\NetApp\log\*
C:\ProgramData\MySQL\MySQL Installer for Windows\Logs\*
C:\ProgramData\MySQL\MySQLServerData\Data\*.err
C:\ProgramData\MySQL\MySQLServerData\Data\*.log
C:\ProgramData\NetApp\OnCommandAppData\au\log\*
C:\ProgramData\NetApp\OnCommandAppData\ocie\log\*
C:\ProgramData\NetApp\OnCommandAppData\ocum\log\*

其他信息

附加信息 _text

 

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