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Active IQ Unified Manager 无法更新集群数据,但出现错误: " 无法更新服务器 " 或 " 内部错误 "

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oncommand-unified-manager
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状态信息

适用场景

  • OnCommand Unified Manager 6.x ( OCUM )
  • OnCommand Unified Manager 7.x ( OCUM )
  • OnCommand Unified Manager 9.4 ( OCUM )
  • OnCommand Unified Manager 9.5 ( OCUM )
  • Active IQ Unified Manager 9.6+ ( AIQUM )

问题描述

从 UM 实例收集的支持包中报告了以下错误消息:

  • OnCommand-um-logs-*
  • ocumserver-debug.*

insert_date 09:15:17,407 DEBUG [oncommand] [reconcile-0] [c.n.dfm.collector.OcieJmsListener] OCIE JMS notification message received: {DatasourceName=Cluster.fqdn.internal.com, DatasourceID=4, Error0_ClusterManagementIP=Cluster.fqdn.internal.com, PackageName=netappfoundation, PollStartTime=1472735593478, ErrorCount=1, Success=false, DurationTime=123147, Error0_Message=Cannot update server (com.netapp.oci.server.UpdateTaskException [339-132-983]), NotificationType=PACKAGE_COMPLETED, Error0_Type=INTERNAL_ERROR, UpdateTime=1472735717403, Error0_Port=443, MessageType=PACKAGE_NOTIFICATION}
 

此错误可能会导致Unified Manager Web 界面中出现 " Cluster Monitoring Failed " 错误。

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