NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

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建议和故障排除
数据基础架构管理
OnCommand 套件
OnCommand Insight 数据仓库服务 "Informix IDS - ol_cinoscm" 无法启动，并显示错误消息： "The user name or password is incorrect" 。

OnCommand Insight 数据仓库服务 "Informix IDS - ol_cinoscm" 无法启动，并显示错误消息： "The user name or password is incorrect" 。

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适用场景

OnCommand Insight 数据仓库 7.3.X
Microsoft Windows Server

问题描述

尝试通过 Windows 服务应用程序启动 OnCommand Insight 数据仓库时，服务 "Informix IDS - ol_ceroscm" 将无法启动，并显示以下错误消息： "The user name or password is incorrect.
如果尝试通过 IBM Cognos 配置工具启动 IBM Cognos 内容数据存储，则会出现以下错误。

[ERROR] Content Manager failed to connect to the content store. [...] Reason: Authentication failed because of connectivity restrictions enforced by the security plug-in. ERRORCODE=-4214, SQLSTATE=28000