OCI DWH Cognos 报告门户显示空白屏幕

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Category:: oncommand-insight

Specialty:: oci

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适用场景

OnCommand Insight 数据仓库（ DWH ） 7.3.12
Windows 操作系统

问题描述

登录 Cognos 报告门户 https://localhost:9300/bi/v1/disp 时出现空白屏幕
Cognos 日志出错 cognosserver.log:

2021-11-23T16:28:21.288-0500 ERROR com.ibm.bi.extension.loader.CoreExtensionLoader [Default Executor-thread-22] NA Error loading core extensions to CM. java.lang.NullPointerException: null at com.ibm.bi.extension.cache.CoreExtensionVersionManager.isEqualVersion(CoreExtensionVersionManager.java:39) ~[glass-framework.war:?] at com.ibm.bi.extension.cache.CoreExtensionVersionManager.isValidUpgrade(CoreExtensionVersionManager.java:35) ~[glass-framework.war:?]

IBM Cognos 配置 [ 启动服务时的详细视图 ]

'CryptoObject', 'fatal', 'Failure'.