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NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

尝试登录到 DWH 报告门户失败,并显示错误: "DPM-Gty-5003" 或 "CAM-CRP-1064 Unable to process the PKCS #7" 或 "CAM-CRP-1093 unable to read the contents of the keystore"

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16
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

适用于

  • DWH 版本 7.0.x
  • DWH 版本 7.1.1
  • DWH 7.1.2 版
  • DWH 版本 7.2.0

问题

尝试登录到 DWH 报告门户失败,并在日志中显示 Invalid credentials 错误和以下错误:

CAM-CRP-1064 Unable to process the PKCS #7
-or -
CAM-CRP-1093 Unable to read the contents of the keystore


when restarting the Cognos services from IBM Cognos Configuration window , the PKCS/ Certificate key errors are reported :

[ ERROR ]
--------------------------------------------------------
CAM-CRP-1093 Unable to read the contents of the keystore '.../Program Files/SANscreen/cognos/c10_64/configuration/csk\jCSKKeystore'. Reason: java.io.IOException: com.sun.crypto.provider.SealedObjectForKeyProtector
--------------------------------------------------------

CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error. Unable to read the contents of the keystore '.../Program Files/SANscreen/cognos/c10_64/configuration/csk\jCSKKeystore'. Reason: java.io.IOException: com.sun.crypto.provider.SealedObjectForKeyProtector
--------------------------------------------------------

DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString>CM-CFG-5084 An error occurred while reading the startup configuration file.</messageString></message></messages>    problem starting handler ContentManagerLifecycleHandlerCM-CFG-5084 An error occurred while reading the startup configuration file. java.lang.RuntimeException: CM-CFG-5084 An error occurred while reading the startup configuration file.           at com.cognos.cm.server.ConfigurationFactory.getConfig(ConfigurationFactory.java:59)     at com.cognos.cm.server.CMServlet.<init>(CMServlet.java:224)

 

 

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