跳转到主内容

在 Microsoft Windows Server 更新后, IBM Cognos 报告工具显示错误: " 未找到上下文根目录 "

Views:
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
om<a>OnCommand Insight 7.x</a><a>1088649</a><a>用于翻译</a>
Last Updated:

适用场景

  • OnCommand Insight 数据仓库( DWH ) 7.3.x
  • Microsoft Windows Server

问题描述

症状 1 :
  • 尝试访问 OnCommand Insight 数据 Warhouse 的 Web 界面时,用户将看到 IBM WebSphere 应用程序服务器通知: "Context Root not found" 。

2007937768-Capture1_2.PNG

症状 2 :

Capture5.png

  • 尝试通过 IBM Cognos Configuration 手动启动 IBM Cognos 时,操作将失败,并显示以下内容。

[Launching a JVM using 'Maximum memory in MB']
Successfully launched a test JVM with the memory setting of '4096'. Note that this does not guarantee that the IBM Cogn os service will start and run successfully.

  • 要查看基于此设置的 JVM 选项,请查看 ibmcognos_location/bin64/bootstrap_wlP_<os>.xml ,并查看我们的 JVM 文档以了解这些选项的说明。

[Archive Local File System Root]
Since the value is empty, the feature is disabled. There is nothing to test.

[Start Service]
[ ERROR ] CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the tim e allotted.
Check that IBM Cognos service is available and properly configured.

 

症状 3.
  • 在 "p2pd_messages.log" 文件中,可以找到以下行。

[com.ibm.ws.kernel.filemonitor.internal.scan.ScanningCoreServiceImpl(21) ] The setMonitor method has thrown an exception Bundle:com.ibm.ws.kernel.filemonitor(id=17) java.lang.IllegalArgumentException

  • 或者,也可以在 "p2pd_messages.log" 文件中看到这些行。

[8/9/19 13:13:59:835 MST] 00000023 com.ibm.ws.kernel.feature.internal.FeatureManager E CWWKF0003E: An exception was generated when installing or uninstalling bundle INSTALL file:/F:/Program%20Files/SANscreen/cognos/analytics/wlp/usr/extension/lib/logging-feature-log4j2.jar (resolved from: com.ibm.bi.logging.onlog4j2/[1.0.0,2.0.0)@file:/F:/Program%20Files/SANscreen/cognos/analytics/wlp/usr/extension/lib/lo gging-feature-log4j2.jar). Exception: java.lang.NullPointerException

  • 根据您的 OnCommand Insight 数据 Warhouse 版本, "p2pd_messages.log" 文件通常位于以下目录中:
    • C : \Program Files\SANscreen\cognos\c10_64\logs
    • C : \Program Files\SANscreen\cognos\Analytics \logs

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device