跳转到主内容
NetApp adopts Microsoft’s Business-to-Customer (B2C) Identity Management
Effective December 3 - NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources. For accounts that did not pre-register (prior to Dec 3) access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity. To learn more, Read the FAQ and Watch the video. Need assistance? Complete this form and select “Registration Issue” as the Feedback Category. 

无法在 Web 浏览器中启动 OnCommand Insight 服务,并显示 404 错误

Views:
8
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

适用于

  • OnCommand Insight (OCI) 7.3.2
  • 兼容的 Windows 平台

问题

当所有 OCI 服务均已启动时,可能会出现以下一个或多个症状:

1. 尝试访问 OCI 时, Web 浏览器中显示 404 错误。

2. Elasticsearch ( ES )会一直超时,并且没有节点可供使用。要进行检查,在https://locahost/cat/healthhttps://localhost/cat/indices OCI 服务器中输入和(在 Web 浏览器中)时,此网页将:

  • 尝试加载,然后最终超时
  • 在 0% 处显示黄色或红色。

3. Elasticsearch 将无法响应任何请求,如以下日志中所示:

  • oci-cluster.log (位于<installed_path>\SANscreen\program_data\elasticsearch\logs)显示了所有超时请求以及无法删除索引的情况。

[2020-04-28T07:25:48,321][WARN ][o.e.t.TransportService ] [VWTSOCI001] Received response for a request that has timed out, sent [30485ms] ago, timed out [15469ms] ago, action [cluster:monitor/nodes/stats[n]], node [{VWTSOCI001}{dx4j5WoDQia-22-BA7uHxA}{o4Th7W8_TuOL8lrYj8eGyQ}{127.0.0.1}{127.0.0.1:9310}], id [13438]

[2020-04-23T01:13:30,112][DEBUG][o.e.a.a.i.d.TransportDeleteIndexAction] [VWTSOCI001] failed to delete indices []
org.elasticsearch.cluster.metadata.ProcessClusterEventTimeoutException: failed to process cluster vent (delete-index) within 30s

  • server-indexer.log (位于)<installed_path>\SANscreen\wildfly\standalone\log将显示由于更新期间的版本冲突而导致的增量索引器失败。这意味着在计划的扫描之间会发生多个更新。此外,还存在一些错误,表示无法更新别名。

2020-04-23 03:04:14,350 ERROR [EE-ManagedThreadFactory-default-Thread-11] IncrementalIndexUpdater (IncrementalIndexUpdater.java:107) - ElasticsearchException while updating application fields for type HV_VirtualMachine
com.netapp.oci.es.ElasticsearchException: Error bulk indexing data. failure in bulk execution:
[0]: index [oci-inventory-hv_virtualmachine-2020-04-07-23-03-00], type [hv_virtualmachine], id [3838685751485770960], message [[oci-inventory-hv_virtualmachine-2020-04-07-23-03-00/7KzZYy9tTaK4uokvMyg8Tg][[oci-inventory-hv_virtualmachine-2020-04-07-23-03-00][1]] VersionConflictEngineException[[hv_virtualmachine][3838685751485770960]: version conflict, current version [10] is different than the one provided [9]]]

2020-04-23 00:32:52,003 ERROR [EJB default - 7] QueryIndexBuilder (QueryIndexBuilder.java:202) - Error indexing Disk
com.netapp.oci.es.ElasticsearchException: Failed to switch alias: oci-inventory-disk

  • 事件队列容量几乎已接近,即 2000 年<installed_path>\SANsceen\wildfly\standalone\log中超过了 1950 ,如 events.log (位于)所示。此外,还可以同时观察到大量标注和应用程序更新事件。

2020-04-23 03:28:42,052 INFO  [default task-52] AsyncGuavaEventBus (EventBusLogHelper.java:28) - Posting event: AnnotationAssignmentEvent
2020-04-23 03:28:42,052 INFO  [default task-52] AsyncGuavaEventBus (EventBusLogHelper.java:28) - Posting event: EventBusStatusEvent
2020-04-23 03:28:42,052 WARN  [default task-52] AsyncGuavaEventBus (AsyncGuavaEventBus.java:126) - Event queue size: 1961 out of 2000

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support