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OnCommand Insight 解决方案 Enabler 命令行界面 DataSource 失败,并显示 " 远程客户端 / 服务器握手失败 "

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适用场景

  • OnCommand Insight (OCI) 7.3.x
  • EMC Solutions Enabler
  • EMC SYMCLI

问题描述

OnCommand Insight Solutions Enabler 命令行界面数据源失败,并在 WebUI 中显示类似以下内容的错误:
Failed to execute external utility: Failed to execute SymCLI symcfg
 

数据源错误报告还可能会在录制 root\log_sample.log 的文件中记录类似于以下内容之一的错误:
The remote connection is refused. The symapi server is probably not running.

The remote connection is refused. The client cannot have a newer SYMAPI version than the server
 

The server refused a connection due to security level mismatch

symcfg list 命令行上的 SYMCLI 路径运行将输出类似于以下内容的错误。如果数据存储在远程采集单元( RAU )上,则需要从 RAU 而非 OCI 服务器测试此命令。
C:\Program Files\EMC\SYMCLI\bin> symcfg list

The remote client/server handshake failed. Please consult symapi and storsrvd log files

 

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