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OnCommand Insight Data Warehouse 报告失败并显示错误: RSV-SRV-000040 报告服务器遇到内部错误。由于 Java 堆空间

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适用于

OnCommand Insight Data Warehouse ( DWH ) 7.x

问题

在某些情况下、具有大量数据点和一个或多个图表的报告将无法运行并创建 coredump 文件。

运行报告失败,并出现 RSV-SRV-0040 错误,并生成核心转储。如果计划报告、则可能存在多个核心并占用安装磁盘上的可用空间。

中出现错误 <install_path>\SANscreen\cognos\c10_64\logs\cognosserver.log:
10.8.6.88:9300 1884 2017-04-11 16:11:45.697 -5 Default Executor-thread-17151 caf 2047 1 Audit.dispatcher.caf Request Failure SecureErrorId: 2017-04-11-16:11:45.697-#1 Original Error: RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_IntelligenceCGSErrorAssert:0:Fatal: Error: Java heap space : null

 

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