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NetApp adopts Microsoft’s Business-to-Customer (B2C) Identity Management
Effective December 3 - NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources. For accounts that did not pre-register (prior to Dec 3) access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity. To learn more, Read the FAQ and Watch the video. Need assistance? Complete this form and select “Registration Issue” as the Feedback Category. 

由于此原因, Active IQ Unified Manager 无法添加集群 读取证书超时

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适用场景

  • ActiveIQ Unified Manager ( UM ) 9.6
  • ActiveIQ Unified Manager ( UM ) 9.7
  • OnCommand 统一管理器( UM ) 9.5 及更低版本

问题描述

将集群添加到 UM 时,添加将失败。 Failed to fetch the HTTPS certificate from xx.xx.xx.xx. Enter a valid Host name or Port
 
ocumserver.log 显示尝试提取证书时超时。
2020-05-08 21:14:00,331 ERROR [admin] [default task-1054] [c.n.o.r.c.s.i.ClusterConnectionService] Certificate fetch error : connect timed out
2020-05-08 21:14:00,331 ERROR [admin] [default task-1054] [c.n.o.r.m.e.GlobalExceptionHandler] Unable to fetch certificate for xx.xx.xx.xx.
 
注意:要访问 vApp 或 OVA 实例上的日志,您需要登录到 diag shell。有关如何访问 的说明,请参见知识库文章: How to access ActiveIQ Unified Manager Virtual Machine ( OVA ) DIAG shell
 
ocumserver.log 位于以下路径中:
Linux ( RHEL/CentOS/vApp ): /var/log/ocum
Windows (默认路径): C:\ProgramData\NetApp\OnCommandAppData\ocum\log

 

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